Front Desk Manager (Receptionist)

Front Desk Agent Job Responsibilities:

Welcome customers and guests in a warm and friendly manner.
Ascertains their purchasing needs.
Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
Knows all essential aspects of our business operations.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Monitors lobby and work area determine customer flow.
Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
Facilitates correspondence with customers.
Acts as the site liaison for the services and sales center.
Works collaboratively with other staff, managers, and resources.